Frequently Asked Questions
Don't see an answer to your question or concern? Follow up with us on our chatbot in the bottom right hand corner of your screen!
Don't see an answer to your question or concern? Follow up with us on our chatbot in the bottom right hand corner of your screen!
All handbags are custom made to order. We ship via UPS. You can also use your tracking number to locate your package on UPS.com. Domestic shipping can take 7 to 20 business days. Some packages could take less or more time depending on postal services, COVID delays, weather delays, and holidays.
Yes, we love shipping to our overseas customers! Additional fees for shipping may apply and it may take longer to arrive.
All handbags are designed and shipped from Los Angeles, California, United States of America. We are piloting distribution locations around the country, and in some cases, you may see your bag shipped from one of those.
All handbags are made from faux, vegan leather. No animals were harmed in the making of any handbags.
Once a handbag is released you have to buy it quickly so you won’t have to dread reading the worst two words ever: SOLD OUT! Sometimes we do re-stock our most popular items, so it's good to be subscribed to our newsletter to stay up to date with releases. You can also tell us which bag you’re looking for here by submitting it on our restock page.
We do not accept returns on any merchandise, as all sales are final. In special cases, we offer exchanges or store credit. You can find our full Return Policy by clicking here.